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My name is Thomas Frank, and I'm a sophomore at Iowa State University studying management information systems. I currently work for Iowa State in both its IT Services department and its New Student Programs office. I'm also the webmaster for the the Iowa State University Business Council. In my free time, I write and maintain the blog College Info Geek, design web sites, and read extensively.

What I've been up to:

  • Created MISRocks.com, a site for students interested in Iowa State's MIS program

  • Coordinated a money management session with national speaker Grant Baldwin as part of the Destination Iowa State program

  • Established the college advice blog College Info Geek

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Thomas Frank

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  • Iowa State University - Ames, IA
  • Major: Management Information Systems
  •            Bachelor of Science, May 2013
  • Minor: Speech Communication
  • GPA: 3.73 out of 4.0

Work Experience

  • ISU New Student Programs - Ames, IA
  • Cyclone Aide
  • January 2010 - present
    • Assisted in orienting over 4,000 incoming students and 6,000 family members to the university
    • Presented class registration information to over 400 incoming students in the College of Business
    • Planned and coordinated an academic success session and a money management session, both attended by 1,500 students
    • Completed over 100 hours of training in public speaking, customer service, professional, and leadership.
    • Advised a team of ten student leaders for six months

  • ISU IT Services - Ames, IA
  • Web Developer
  • October 2010 - present
    • Assisted in developing an authentication system that can interface with Pubcookie.
  • Help Desk Analyst Level II
  • July 2009 - October 2010
    • Provided first-tier support for a campus-wide base of over 30,000 users
    • Troubleshot hardware, software, and network connectivity issues on both Windows and Mac OS X platforms
    • Removed malware via command line and with antivirus tools
    • Wrote over 20 support articles for the support database
    • Developed a Windows gadget to replace Active Desktop on all customer kiosks using XHTML and CSS

  • Radiant Web Design - Ankeny, IA
  • Owner/Operations Manager
  • May 2009 - May 2010
    • Started and operated a small business, generating $1,800 in sales within six months
    • Designed and developed five websites for small businesses using XHTML, CSS, JavaScript, and PHP
    • Handled marketing, client relations, invoicing and billing, and website hosting and maintenance

Technical Skills

  • Windows XP/Vista/7, Mac OS X, iOS, and Ubuntu Linux
  • XHTML, CSS, JavaScript, PHP, MySQL, and Java
  • TCP/IP networking, Unix terminal commands, Apache configuration, and Virtualbox
  • PC building, setup, and OS installation


  • ISU Business Council Webmaster
  • January 2010 - present

  • ISU AIRPAD Webmaster
  • July 2010 - present

  • Godfrey House Treasurer
  • May 2010 - present

  • ISU College of Business Academic Standards Committee
  • August 2010 - present

  • ISU College of Business Computer Advisory Committee
  • August 2010 - present

  • Cornerstone Church Sound Technician/Stage Manager
  • August 2010 - present

  • Business Professionals of America State Secretary/Treasurer
  • August 2008 - August 2009

Honors and Awards

  • ISU College of Business Dean's List
  • ISU Carver Scholarship - 1 out of 100 full-tuition awards
  • ISU Glenn G. Cooper Scholarship - single scholarship for $1,250
  • John and Mary Pappajohn Entrepreneurship Scholarship - 1 out of 10 $1,000 awards
  • ISU University Honors Program Member
  • Phi Theta Kappa International Honors Society
  • National Honors Society Member
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